Contact

Talk to the team.

Send a message, call, or walk in to the Service Bar. Emails are answered within four hours, seven days a week.

(512) 555-0148
Mon to Sat, 8 am to 8 pm
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Setup help

(512) 555-0148
Mon to Sat, 8 am to 8 pm

Pairing, firmware and which charger fits: our bench team helps you get it working.

The Service Bar

The Service Bar 600 East 6th Street Austin, TX 78702
Mon to Fri 10 am to 7 pm, Sat 10 am to 6 pm
Open now, replies in about 2 min

Real people, ready when you are.

Setup help, order questions, returns and warranty claims. One team, seven days a week.

2-year warrantyA swap, not a repair, on Diode gear
30-day returnsFree label, refund in three business days
Free next-day deliveryOn orders over $49
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