Shipping and returns

Free next-day delivery over $49, and 30 days to change your mind.

Updated November 2026

When it arrives

Order by 9 pm, Monday to Saturday, and it arrives the next day by 8 pm.

What it costs

Free over $49, and $5.99 below that. The same-day courier is $14.

Returns

You have 30 days to return a product. We email you a free label and refund you within three business days of it arriving.

Something wrong?

If a product arrives damaged, send us a photo within seven days and we ship a replacement at once.

Open now, replies in about 2 min

Real people, ready when you are.

Setup help, order questions, returns and warranty claims. One team, seven days a week.

2-year warrantyA swap, not a repair, on Diode gear
30-day returnsFree label, refund in three business days
Free next-day deliveryOn orders over $49
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© 2026 Diode. Tested before it ships.